Get In Touch With Us
Have a question about our frames or your order? We're here to help! 💖
Common queries answered
Frequently asked Questions
We offer frames designed specifically for Instax Mini, Instax Square, Instax Wide, Polaroid, and 2×3 inch Zink instant photos
At this time, we only sell frames in standard sizes for Instax, Polaroid, and Zink photos. We don’t offer custom sizes.
Once your order is dispatched, you’ll receive an email with tracking details. If you have any issues, feel free to contact us.
Currently, we primarily ship within the UK. If you need international shipping, please contact us for more details.
We accept returns within 14 days of delivery, as long as the item is unused and in its original packaging. Contact us to arrange a return.
You can reach us by email at info@mybigphotoframe.co.uk or fill out the contact form on this page. We aim to respond within 24-48 hours.