Last Updated: [23/03/2025]
Welcome to My Big Photo Frame. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. General Information
- My Big Photo Frame is an online store specialising in photo frames and related products.
- Our contact email is info@mybigphotoframe.co.uk.
- These terms apply to all transactions on our website.
2. Orders & Payment
- All prices are listed in GBP (£) and include VAT where applicable.
- We accept payments through secure third-party payment providers.
- Orders are only confirmed once payment has been successfully processed.
- We reserve the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
3. Shipping & Delivery
- We aim to dispatch orders within the timeframe stated at checkout.
- Delivery times may vary due to external factors such as courier delays.
- Customers are responsible for providing an accurate shipping address. We are not liable for lost orders due to incorrect addresses.
- International orders may be subject to customs duties and taxes, which are the responsibility of the customer.
4. Returns & Exchanges
- We offer 14-day returns for non-sale items. Items must be returned in their original condition.
- Sale items are non-returnable.
- Customers are responsible for return shipping costs unless the item is faulty or incorrect.
- Exchanges are available for different frame styles or colours, subject to stock availability.
- For return requests, contact us at info@mybigphotoframe.co.uk.
5. Product Information & Availability
- We make every effort to display product colours and details accurately, but variations may occur due to screen settings.
- All products are subject to availability, and we reserve the right to discontinue or modify products without notice.
6. Intellectual Property
- All content on our website, including images, text, and designs, is owned by or licensed to My Big Photo Frame.
- You may not copy, reproduce, or distribute our content without prior written permission.
7. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Our total liability is limited to the amount paid for the purchased product.
8. Privacy Policy
- Your personal data is handled in accordance with our Privacy Policy.
- We use cookies to improve your browsing experience.
9. Governing Law
- These terms and conditions are governed by the laws of England and Wales.
- Any disputes shall be subject to the jurisdiction of the courts of England and Wales.
10. Changes to Terms & Conditions
- We reserve the right to update these terms at any time. Changes will be posted on this page.
- By continuing to use our website, you accept the revised terms.
For any questions, please contact us at info@mybigphotoframe.co.uk.
By using our website and purchasing from My Big Photo Frame, you agree to these Terms & Conditions.