Last Updated: [0/02/2025]
At My Big Photo Frame, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website (“Site”) and services.
1. Information We Collect
We may collect and process the following types of information:
1.1 Personal Information
- Name
- Email address
- Phone number (if provided)
- Shipping and billing address
- Payment details (processed securely by third-party payment providers)
1.2 Non-Personal Information
- Browser type and version
- IP address
- Pages visited and time spent on our Site
- Device type
- Referral source
2. How We Use Your Information
We use the collected data for the following purposes:
- To process and fulfil orders
- To provide customer service and support
- To send order updates and confirmations
- To improve our website, services, and marketing efforts
- To comply with legal obligations
- To prevent fraudulent transactions and security breaches
- To send promotional emails (only if you opt in)
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
- With Service Providers: Third-party payment processors, couriers, and IT service providers who assist in delivering our services.
- Legal Obligations: If required by law, regulation, or government authority.
- Business Transfers: In case of a merger, sale, or acquisition, your information may be transferred to the new entity.
4. Data Security
We take appropriate technical and organisational measures to secure your personal data and prevent unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request deletion of your personal data where applicable.
- Objection: Object to the processing of your data for marketing purposes.
- Data Portability: Request to transfer your data to another service provider.
To exercise these rights, contact us at info@mybigphotoframe.co.uk.
6. Cookies and Tracking Technologies
We use cookies to improve your experience on our Site. Cookies help us understand how visitors use our website and enable us to personalise content.
- Essential Cookies: Required for core website functionality.
- Analytics Cookies: Help us measure and improve performance.
- Marketing Cookies: Used for targeted advertising.
You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies before providing any personal data.
8. Retention of Data
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you if necessary.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
My Big Photo Frame
Email: info@mybigphotoframe.co.uk
Website: www.mybigphotoframe.co.uk